Privacy policy
We process personal data in accordance with the Swiss Data Protection Act (FADP) and, where applicable, the GDPR.
Data controller
Zerdawa GmbH
Bruggerstrasse 11C, 5103 Wildegg
info@swissbaklava.ch
What data we process
When you order we collect your name, delivery and billing address, email and phone. With an account we also store your order history.
Purpose
We use your data solely to process your order, for delivery, customer service and to meet legal obligations.
Analytics
We use Umami, a cookie-free, anonymised analytics tool. No personal profiles are created.
Payment
Payment data is processed directly by the payment provider; we do not store full card details.
Cookies
We only use technically necessary cookies (cart, login). No advertising or tracking cookies.
Your rights
You have the right to access, rectify, delete and receive your data. Contact us by email at any time.
Retention
Order data is retained for ten years to meet statutory accounting obligations, then deleted.